购物英语口语 Unit12:：处理退货的事

　　随着经济全球化，英语已经成为了全球的共同语言，所以很多时候我们都会接触到或者用到英语，以下是小编给大家整理的购物英语口语 Unit12: 处理退货的事，希望可以帮到大家

　　C= Customer S= Salesperson

　　The customer has just picked out a shirt and a pair of pants and the salesperson is gift-wrapping them for him.

　　顾客只挑了一件衬衫和一条裤子，接着店员把它们包起来给他。

　　C: What is your policy on returns?

　　顾客：你们怎么处理退货的事?

　　S:If you bring them back with your receipt within seven days, you'll get a full refund. Also, if you need alterations to the pants, just bring them in and we'll do them for free.

　　店员：如果您在7日之内携带收据退货，就可全额退款。此外，如果您需修改裤子，就把它们带来，我们会免费服务。

　　C: Sounds good.

　　顾客：听起来不错。

　　S: That'll be $70, please. Will you be paying by cash or charge?

　　店员：一共70美元，您要付现金还是刷卡呢?

　　C: Charge. Here's my card.

　　顾客：刷卡，这是我的卡。

　　S: Okay, sir, here you are. Thank you very much.

　　店员：好了，先生，请收回去。非常谢谢您。

　　C: Thank you.

　　顾客：谢谢。

　　单词学习笔记

　　1.pick out... 挑选……

　　例：Tracy went to the department store to pick out some gifts for her friends.

　　(特蕾西到百货公司为她朋友挑选一些礼物。)

　　2.bring sth back 带回某物

　　= bring back sth

　　例：Mr. Wilson made a business trip to. Europe and brought back some souvenirs for his children.

　　(威尔森先生到欧洲出差，并为他的孩子带回一些纪念品。)

　　3.receipt n.收据

　　4.refund n.退款

　　5.alteration n. 修改;改变

　　alter vt. 修改(衣服，房屋等);改变(形状，外貌等)

　　make an alteration to sth 修改/变更某物

　　例：Because of his spy's report, the general made several alterations to his battle plan.

　　(由于情报人员的报告，那位将军把作战计划做了几项修正。)

　　Your skirt should be altered; it's too long.

　　(你的裙子应该改一改，它太长了。)

　　6.本文：

　　Sounds good 听来不错。

　　= It sounds good.

　　7.cash n.现金 & vt. 兑现，兑付(支票等)

　　cash in on... 利用……

　　= make use of...

　　例：I hate people who cash in on others' sympathy.

　　(我痛恨那些利用他人同情心的人。)

　　8.本文：

　　... paying by cash or charge? ……现还是刷卡?

　　= ... paying by cash or by charge?

　　charge n. 刷卡