总结报告英文优秀范文5篇
总结的内容包括一年来的情况概述、成绩和经验教训、今后努力的方向.下面就是小编整理的总结英文报告,一起来看一下吧.
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总结报告英文范文一：
时间过得真快，不觉间在新的岗位上已经工作了两个春秋。
Time flies, unconsciously in between new post have been working for two years.
两年来，在学校党委、行政的正确领导和大力支持下，在班子成员特别是集团总经理和总支书记的指导、关心和帮助下，我注意加强思想政治学习，不断加强个人修养和党性锻炼，自觉一致;在工作中我时刻牢记“三服务两育人”的宗旨，恪尽职守、扎实工作，认真抓好分管工作，始终以一名共产党员的标准严格要求自己，努力克服并纠正自身存在的问题，较好地完成了本职工作和领导交办的各项任务，在总揽全局、统筹处理重大问题、协调内外关系和主动开展工作等行政履职能力方面得到了进一步的锻炼和提高。现简要总结如下：
Two years ago, in a school party committee, e_ecutive correct leadership and support, in the group members especially group general manager and general branch secretary guidance, care and the help, I pay attention to strengthen ideological and political learning, and constantly strengthen personal cultivation and the party spirit e_ercise, consciously keep consistent with the central party committee; In the work I always remember "three service two education," the purpose, fulfill their duties, the solid work, pays special attention to the serious charge of work, always with a communist party member's standard strict demands on themselves, and strive to overcome and correct their own problems, better to complete the job and the leadership turns over the handling various tasks, take overall responsibility the overall situation, to plan as a whole processing major problem, coordinating internal and e_ternal relations and active work resumption administrative ability obtained the further e_ercise and improve. We briefly summed up as follows:
一、积极参加思想政治学习，努力提高政治理论素养。
A, take an active part in ideological and political learning, and strive to improve the political theory accomplishment.
两年来，我积极参加各类政治学习，认真学习党的基础理论和各项方针政策，重视对党的__大精神特别是学校第三次党代会精神的学习，深刻领会其精神实质，并结合学习深刻剖析自己工作中的不足，找出自己的差距，写出心得体会，自觉以科学发展观和校党代会精神来指导自己的工作实践，时刻注意自己的言行持一致，努力提高自己的政治水平和理论修养。通过学习，我进一步认识到自己所肩负的责任，牢固确立了 “三服务两育人”的宗旨观念和科学发展观等重要思想在工作中的指导地位，增强了顾全大局、坚持原则、身体力行、率先垂范的自觉性，自己的思想认识和理论水平上升到新的高度。
Two years, I took an active part in all kinds of the political study, earnestly study the party's basic theory and various policies, attach importance to the essence of the 17th CPC especially school third party spirit of learning, a deep understanding of its essence, and in combination with the learning profound analysis of their work in of shortage, find out their gap, write comments, the determination to the scientific concept of development and school party spirit to guide their own work practice, always pay attention to his words and deeds remain consistent with the central party committee, and strive to improve their own political level and theory training. Through the study, I further understand that his shoulder responsibility, established the "three service two education" for the purpose of the concept of scientific development, and the important thought of the guiding position at work, enhance the wagging the dog, insist on principle, physically, takes the lead to hang fan's consciousness, their own ideological recognition and the theoretical level rise to new heights.
二、尽职尽责，扎实工作，廉洁自律，行政履职能力得到进一步提高。
Second, conscientious, the solid work, honesty and self-discipline, administrative resumption ability has been improved.
两年来，自己始终保持奋发有为的精神状态，服从领导，顾全大局，严以律己，务实苦干。作为领导的副手,对总经理交办的工作,从不讨价还价，保质保量完成;对自己分内的工作积极对待，努力完成，做到既不越位，又要到位，更不失职;在同班子其他几位同志的工作协调上，做到真诚相待，互帮互学。在廉洁自律方面，能够按照上级和党委关于领导干部廉洁自律的各项规定，对自己高标准、严要求，认真规范从政行为，自觉接受监督，始终做到自重、自盛自警、自励。
Two years, oneself always keep promising mental state, obey leadership, pay attention to the interests, who, pragmatic and hard work. As the deputy leader, the assigned by the general manager work, never bargain, accomplishing; To one's weight active treatment, and strive to complete, do neither offside, and to reach the designated position, more not dereliction of duty; In the same group several other comrades work coordination, do it with sincerity, teach and learn. In honesty and self-discipline, can according to ranking and the party committee about the leading cadre the provisions of honesty and self-discipline, high standard, strict requirement, carefully regulate behavior in politics, and consciously accept supervision, always do self-respect, from cheng ZiJing, self-e_citation.
通过两年多的工作磨练，在工作中自己能够做到思路清晰，重点突出，责任明确，行政履职能力上了一个新台阶：一是培养了自己不畏困难、克服困难的精神。能够以积极的心态应对和处理在工作中出现的困难和问题，克服了以往工作中的急躁和畏难情绪。二是提高了承担责任的勇气和能力。在工作中努力做到公正、公平，遇事敢于负责勇于负责，不贪功不诿过，不推诿不扯皮。三是进一步提高了自己总揽大局、统筹全局、顾全大局的能力，进一步认识到团结合作的重要性。团结凝心聚力，团结出干劲，团结出成绩，在工作中珍惜共事机缘，自觉加强团结与合作。四是提高了自己协调内外关系和处理重大问题的能力。能够根据上级安排，提出思路，制定实施方案，并注重解决问题，落实实施。
Through more than two years of work discipline, in the work they can do clear thinking, highlight, clear responsibility, administrative resumption ability on a new level: one is to cultivate their overcoming difficulties, overcome difficulties spirit. In a positive state of mind to respond and handle in the work the difficulties and problems emerging in the, overcome the previous work in fear of impatience and mood. The second is to improve the responsibility of courage and ability. In the work to do justice, fair, when anything crops up to be responsible to responsible for, not pursuing work don't e_pect, don't shuffle don't pass the buck. Three is to further improve the overall situation, their overall global, pay attention to the interests of the ability to further realize the importance of unity and cooperation. Unity setting hearts meet force, unity out energy, unite a result, in the work cherish the chance work, conscientiously strengthen unity and cooperation. Four is to improve their internal and e_ternal relations coordination and deal with major question ability. According to the superior arrangement, and puts forward the train of thought, the implementation of the project, and pay attention to solve problems, to carry out the implementation.
三、锐意进取，积极工作，工作取得新进展，实现新突破。
Three, forge ahead, and actively work, work have made new progress, to achieve a new breakthrough.
1、狠抓校园环境绿化卫生 “窗口”建设，认真清洁校园每一寸土地，科学养护每一棵花草树木，努力为广大师生创造一个优雅、清洁、美丽的生活学习环境，为学校荣获“全国绿化模范单位”和聊城市成功创建“全国卫生城市”做出了积极贡献。
1, vigorously promotes the campus environment greening health "window" construction, carefully clean campus every inch of the land, scientific maintenance every tree flowers and trees, and strive for teachers and students to create an elegant, clean and beautiful life learning environment, for the school won the "national model green unit" and liaocheng successfully created the "national health city" has made a positive contribution.
2、对爱国卫生责任区进行了重新划分和调整，并在各学院的卫生责任区域竖立了卫生责任区划分牌，进一步明确责任单位和范围，方便了广大师生监督，调动了师生参与校园管理和建设校园的积极性。
2, to the patriotic health responsibility to the division and adjustment, and in every college health responsibility area setting the health division of responsibility card, further clarify accountability unit and range, convenient the majority of teachers and students supervision, to mobilize all the teachers and students to participate in the campus management and the construction of campus's enthusiasm.
3、为实现学校提出的绿化建设由绿化向美化的跨越，实施了道路增绿和花卉点缀工程，丰富了学校绿化植物品种和层次，提升了校园的美化水准，使园林布局、美化效果更加突出，收到了很好的环境效果和社会反响。
3, to achieve the school put forward by greening greening construction to beautify the leap, implement the way increase green and flowers and plants to adorn engineering, enrich the school greening plant variety and level, improve the campus beautification level, make the landscape layout, beautification effect is more outstanding, has received the very good environment effect and social repercussions.
4、认真做好教学楼、实验楼的管理与清洁，为教学服好务。与教务处积极联系，密切配合，成功举办了第一届和第二届教学楼管理评比表彰工作，有力的推动了楼管工作再上新台阶。
4, conscientiously carry out teaching building, laboratory building management and clean, good service for the teaching affairs. And the academic administration actively contact, close cooperation, successfully held the first and the second classroom building management appraisal recognition work, powerful promotes the floor tube work to go into another new step.
5、规范了迎新和国庆花卉摆放的管理审批程序，提高了美化和观赏效果。校园中心精心搞好花卉繁育和摆放工作，丰富了花色品种，科学养护来延长花期，努力为师生营造人与自然和谐相处的优美画卷和喜庆、欢乐、祥和的节日气氛。
5, standardizes the orientation HeGuoQing flowers put management e_amination and approval procedures, improve the beautification and ornamental effect. Campus center carefully improve flowers breeding and put the work, rich varieties, scientific maintenance to prolong flowering, and strive for the teachers and students to build the harmony between human and nature beautiful picture scroll festival, joy and peace festival atmosphere.
6、近两年我省爆发的美国白蛾重大疫情，给生态环境造成严重破坏。校园管理中心克服工作量大、防控任务重、雇工费用增加和药物购置经费紧张等诸多困难，早动手、抓主动，美国白蛾防控工作实现了“有虫不成灾”的防控目标。
6, nearly two years the outbreak of the United States in our province moths major epidemic, to ecological environment caused by serious damage. Campus management center overcome workload big, prevention and control task and employee costs increase and drug purchase funds nervous and so on many difficulties, early to begin, grasp the initiative, the United States moths prevention and control work to achieve the "have insect don't hazard" prevention and control target.
7、认真贯彻《劳动合同法》，合法维护学校和集团的利益。一是以经济合同的形式完成了对东西校区绿地的承包管理工作，既节约了经费又避免了因实施劳动合同法而引起的劳动纠纷;二是有效地使用劳务协议工，聘用一些身体条件好的离退休或离岗待退人员，可免交三险一金，降低了用工成本，为集团节省了开支。
7, conscientiously implement the "labor contract law", the legal maintenance schools and the interests of the group. One is the economic contract form completion of the things campus green space, and the contract management work, not only save the spending and avoid the implementation of the labor contract law for caused by the labor dispute; 2 it is effective to use labor _ieYiGong, hire some physical condition good retired or leave due out personnel, omissible three risks a gold, reduce the labor cost, save the money for the group.
8、完成了花卉园的市场开发工作，理顺了管理体制和运行机制，实现了年上缴纯利润30万元的经济目标。花卉园土地手续办理工作取得重大突破，目前已上报到省厅进行审批。
8, completed the HuaHuiYuan market development work, to rationalize the management system and operational mechanism, realize the year over net profit of 300000 yuan economic goals. HuaHuiYuan land formalities have made significant breakthrough, has been reported to ShengTing for e_amination and approval.
9、在学校领导的支持下，积极与地方主管部门联系，通过主动做工作，两年累计为学校节约了近60万元的城市垃圾处理费支出。
9, in the school leader's support, actively and local competent department contact, through the active work, two years accumulated for the school to save nearly 600000 yuan city garbage e_penditure.
四、问题和不足
Four, problems and the insufficiency
通过两年的工作磨练，自己在政治思想方面有了新进步，行政履职能力有了新提高，工作业绩取得了新进展，廉洁自律也有新成效，但是与贯彻落实科学发展观的要求相比，与高效率履行工作职责的要求相比，与学校领导对自己提出的的期望和要求相比还有较大差距：一是学习还很不够，缺乏系统性和深入性。需要在今后的工作中进一步加强政治理论学习，向优秀学习，边学习边思考边总结，深化学习效果，经常对自己所做的工作进行反思总结、汲取经验教训，增强理性思维，提高素质能力。二是思想还不够解放，观念还不能很好的适应科学发展观的要求，跟不上形势发展的需要。在今后的工作中，要进一步加大解放思想的力度，进一步加强对科学发展观的认识、理解和运用，自觉按照科学发展观的要求创新工作思路，改进工作理念和工作方式。三是要改进工作方式方法，避免苛求于人。在一些具体问题上不能事事都要求完美，因人、因事、因时要体现区别，要注重把大家的积极性发挥好、保护好，营造出一种生气勃勃的良好局面，学会会干事、干成事，干好事。
Through two years of work discipline, in their political thought has a new progress, administrative resumption ability had the new enhancement, the performance achieved new progress, honesty and self-discipline also have new achievements, but with implementation of the scientific outlook on development requirements compared with high efficiency performance of the requirements of the job responsibilities, compared to oneself and school leaders put forward the e_pectations and requirements are obviously less than gap: one is the study is still very insufficient, lack of systematic and deep going. Need in the future work to further strengthen the study of political theory, to the e_cellent learning, the side learning edge thinking edge summary, deepening the study effect, often to do work summary and reflection to learn lessons, enhance the rational thinking, and improve the quality and ability. The second is enough thought liberation, concept is not very good to adapt to the requirement of the scientific development concept, couldn't keep up with the needs of the development of the situation. In the future work, must further increase the strength of emancipating the mind, further strengthen the scientific development concept understanding, the understanding and utilization, the determination according to the requirement of the scientific development concept innovation concept, the improvement work ideas and ways of working. The third is to improve working methods, avoid to criticize. In some specific issues can't all require perfect, because, because, because when it should reflect the difference, want to notice to everybody's enthusiasm play good, protect, build give a kind of lively good situation, the society will be director-general, dry to accomplish anything and do some good.
回顾过去的两年，成绩微不足道，问题和不足必须认真对待、清醒认识、及时解决。在今后的工作中，我将进一步深入贯彻落实第三次党代会精神，按照科学发展观的要求，扎扎实实地做好本职工作和领导交办的各项工作任务，为实现学校第三次党代会提出的各项奋斗目标和任务，为实现集团发展的新跨越积极作出自己的贡献。
Review the past two years, achievement is insignificant, problems and the insufficiency must be taken seriously, sober understanding, timely solve. In the future work, I will further implementation of the third party spirit, according to the requirement of the scientific development concept, do a solid job and the leadership turns over the handling each work mission, to realize the third party school put forward the goal and task, for the group to realize the development of new cross actively make their own contribution.
总结报告英文范文二：
year-end recap
it is critical that you develop a year-end recap and send it out to as many people as possible.
this will let then know your successes as well as challenges in the past year. you can use this to brag about the successes, which can lead to more support as well as budget.
in addition, by outlining the challenges you may be able to motivate others to help and or make appropriate changes within their teams that will help you preventthese problems.
annual traffic & sales review
reviewing your inbound traffic and conversions across the year to look for trends or new phrases is a great opportunity to identify new markets, keywords or countries that may have been overlooked in the monthly reviews.
when you look at the trends over an entire year you can often find months that are higher or lower than normal and can adjust your annual or quarterly plans to ma_imize these spikes.
keyword glossaries
keyword research and modeling that may need to be added to the glossary as well as words replaced with those which have more demand or better match searcher’s intent.if any new products were added this year, they should be added to the glossary as well to make sure that the most relevant versions are integrated.
site-wide diagnostics
new year/new tactics lunch & learn
schedule a variety of lunch and learns with your various teams to update them on any new techniques and updates like avoiding panda penalties. it is often good to update any new employees that were added in the past few moths on the best practices they may not be aware of.
end of life products
while they are no longer sold, they are still being used by consumers that will need replacement parts, services and hopefully upgrades. you can create a hybrid page that represents these options for
consumers and replace the previous product page to allow you to continue to capture those still interested in your products.
any of these can help find nuggets of opportunities that will help you look good in the first quarter. it will also help you to make budget justifications and support additional headcount or agency budgets for specific roles.
annual personal summary
the new year is around the corner and in the soon-to-last 2010, there are so many memorable moments.
annual summary
i take up new work as a sales, which is both familiar and strange to me. much difference
from translation, this position is not only interesting but also full of challenges. because things are not in your hands and
one years accumulation(with colleagues’ help) makes me more mature both in attitude and personality. every success would bring me a little more confidence; every encouragement would make me happy all day long; every positive smile in leaders eyes would make me more staunch. i would like to face the challenges and i am pleasant to conquer any
obstacles in work, in which process my potential seems to be unleashed. i like this kind of sensation and also i hope to win the friendship of all the colleagues. p.s.: i like the collective activities very much, everyone would enjoy the happiness without bothering fussy work. while if we could play together more other than playing seperately, i guess it would be better for our solidarity and friendship.
总结报告英文范文三：
annual personal summary
the new year is around the corner and in the soon-to-last 2010, there are so many memorable moments.
annual summary
i take up new work as a sales, which is both familiar and strange to me. much difference from translation, this position is not only interesting but also full of challenges. because things are not in your hands and
sometimes out of control, while if you could try to grasp buying point of customers, you would gain the upmost accomplishment. this is totally what i have felt and my eternal pursuit.
one year's accumulation(with colleagues’ help) makes me more mature both in attitude and personality. every success would bring me a little more confidence; every encouragement would make me happy all day long; every positive smile in leader's eyes would make me more staunch. i would like to face the challenges and i am pleasant to conquer any
obstacles in work, in which process my potential seems to be unleashed. i like this kind of sensation and also i hope to win the friendship of all the colleagues.
new year wish
i believe 20__ will be my lucky year. i will live my life and do my job with enthusiasm and vibrant spirit. try to bring the profit to company and meanwhile enrich myself with knowledge.
p.s.: i like the collective activities very much, everyone would enjoy the happiness without bothering fussy work. while if we could play together more other than playing seperately, i guess it would be better for our solidarity and friendship.
总结报告英文范文四：
In the first half year,under the vigorouse support of GGF and the enthusiastic crew in the office,the job has been almost finished by the end of this year.
Major task for the first year:
A.Inner Adjustment:
For all the office crew joined the association for obligation,the have little e_perience of environmental protection and less special knowledge of birds.In order to make them better understand the task of NGO,and also to improve working efficiency,we have got together to study "" and "The Reform of Chinese Organization" at the beginning of this year.We focused on the situation and foreground of NGO in china.At the following time we concentrated on how to develop ourselves and what means can we use to streghten,ect.After appro_imately two weeks‘ argumentation,we learnt many about what we should do.Now,we can cooperate with each other much better.
B.Activities:
1.Personal e_perience:we are all in firm believing that the movement of observing birds being a great measurement,which will increase people‘s lovefor them.Dalian is a hilly area which makes it quite different from here to there.For the sake of gathering more suitable place to observe birds,the 8 of our cadremen went to the Bin Hai Road,Dahei mountain,Lushun Farmland and circumjacent villages and towns.Finally,we chose Lao Tie Mountain,the forest in Bin Hai Road,Bird‘s Forest,Two Islands Bay,Lushun Farm etc.This has established the basement of observing birds in the Autumn.
2.In order to promote more and more people to protect the birds in Dalian,we held an article match with the theme of "Take Good Care of Birds in Dalian".There are two advantages:on one hand,we could seize this opportunity to propagate to the thousands of college students in Dalian to pay more attention of birds.On the other hand,we‘d like to let more citizens know what the birds,as same as humanbeings,are worth cherishing by college students‘pleasure articles.
3.In order to widely propagate for cherishing the birds,in the early May,we held a bicycle-riding for signiture movement with the same theme "Take Good Care of Birds in Dalian".This activity was run cooperatively with the Environmental Protecting Association of Dalian Maritime University,Dalian Daily,New Business and several other broadcasting station also made immediate report.We altogether more than 30 people sent the handbills,collected signitures,made survey,which made this activity more splendid.Not only was the scroll filled with people‘s signiture,even before 10 o‘clock,but also many people felt pity that they haven‘t got a place to sign their name on.After hearing our secretary-general Weiwei Jiang‘s English introduction,a tourist from Ireland was very glad of signing his name,and left a word "significative movements"for us.We felt really happy to see that this activity had so wide influnce,and so many people attended it.All these were the affirmation of our efforts,and reflected that in the modern metropolis there are also a lot of people loving nature.
4.In the early June,we have edited "The Message of Birds in Dalian"N2.We compiled the keystone of our work and splendid articles into the book.We usually communicate with other Birds Association for the NGO and related e_perience.In Dalian locality,we often go out to send handbills in the universities,elementary school near Lushun in which birds formicating.We‘d like to make them understand that birds also have their own emotions.Anyone, who destroys the nature,will equal to destroy humankind.
Problem e_isting:For cadremen‘s lack of e_penrience for organizing the activities,things are short of proper arrangement;For they have little knowledge of birds,there are still many little problems e_isting when editing program or holding the activities.
The main task of the second half of year:
1.The investigation of Black-faced Spoonbill of Dalian in winter
2.The propagation and education of several grade schools in Lushun
3.The edition and publishment of "The Message of Birds in Dalian"N2,and the edition of N4
July 26th 20__
Wild Bird Society of Dalian
总结报告英文范文五：
Internship Report
I. Purpose:
First, to deepen understanding of profession, to confirm career preferences.
There are many ways to understand the career industry, for e_ample, read related articles, consult the industry, but the most direct way is personally do the job. In the process of doing, you can determine whether you like the job and your own ability to perform. If you are competent, to find a job after graduation, you can use it as the target job; on the contrary, you must find a new direction for the work.
Second, to prepare the transition from student to profession.
It is often said, the university is an ivory tower. Indeed, there are great differences between the schools and the workplace, learning and work, students and staff. In the role of the transformation process, people's views, behavior, and psychological aspects have to make the appropriate adjustments.
Third, to enhance the competitive advantage when looking for work.
A company conducted a survey, "How to choose an employer graduates." Participating companies, including foreign, enterprises and private enterprises, the scale big and small. There is a topic so that they can choose the value, including schools, professional achievements, certificates, internship e_perience, social practice, accounts and so on. The results of different nature and size of the company have quite different focus, only one element is important for all companies, that is, job-related training and e_perience of candidates. So, if you have the relevant college internship e_perience in looking for work, there will be a great advantage.
II. Content:
During this month, with my father, I have got the chance to work as an intern in Tianjin Haiping Industry and Trade Company, which really e_cited me for a long time. The company is a start-up by my father’s friend, and it belongs to a micro-firm, so it only employed ten people or less.
After an brief self-introduction with the staff of the company, my internship started. It was my first time that I worked in a real company. I felt a little nervous because I had no idea of what kind of job I would take. As an English major student, I’m sure my knowledge of English is adequate for the job. And I have basic knowledge of foreign trade .So I think I just need to apply it into practice. During this time I worked as an assistant in the office, helped to deal with the language work, such as communicating with foreigners in English and translating the files between the companies. And I also did some daily and easy work because of my lack of work e_perience.
Then my first major task was handling phone lines, including incoming and outgoing phone calls in the front desk. Initially, I thought this task would be easy, after all it was just answering phone calls, but I quickly learned how much work had to be put into these phone calls. I realized that I had to better equip myself with the knowledge about the communication, be prepared for answering questionings, and memorize all the department e_tension as we were not allowed to reference any directory when transferring calls. Fortunately, after one week, I was able to grasp all the necessary requirements and I progressed a lot. In addition, during my first task as front desk personnel, I was e_posed to other tasks, such as do some fa_ing and photocopying in company, preparing the material for the workmates, fetching newspaper or other documents for them. I had been doing that work almost a week. At the very beginning, I was so disappointed about what I was busy with. I was even so tired of them and gave it up. But when I saw the hard-working mates and some courage from my friends and leader, I moved on.
The following weeks, I switched gears and moved to the main office where I would spend the ne_t two weeks in front of a computer, conducting research into different corporations in China that produce the similar products with our company. The process was not only time consuming, but comple_ and knotty as it involved a great amount of reading and recording. I managed to produce information, and communicate with customers and send e-mails. E-mail is the most common form of communication with customers. Therefore, we can use the knowledge about English correspondence for foreign trade we have learned in school. Many buyers or full-time purchasers simply judge your professionalism by your E-mail. Many customers also liked contacting with me on MSN or Skype, and they would ask for voice communication. At first I was nervous ,and I was always thinking about how to speak English in the right words and correct grammar. However, I found that they were not e_actly strict to my English. As long as my oral English is enough to communicate and I know professional product knowledge, they can understand what I say. They are all outgoing but serious when talking about business.
Though hard and a little boring, I can be a part of the social society and enjoyed the pressure and competition from the outside world, quite different from the school yard. And also, many disadvantages and weakness have shocked me so much during the intern time. When I was blamed or criticized for my fault at first, I would try to argue with them and avoid my duty in the case. However, now, after such a long time training, I will be silent to accept what they teach me or scold me, and then self-question myself to make some changes. What I learned at school is so limited that I can hardly put into practice when faced with different complicated situations in society. So there is no doubt that I’ll read more and e_perience much to balance the book-knowledge and social life. And only in this way, can I be of importance to me, then to the country.
III. Gains:
“Study for the sake of use.” as a Chinese saying goes, I should say that there does e_ist a big gap between theories and practice. During this internship period, I have learned a lot of things that I can't get from our books:
First, it offers me an opportunity to get in touch with the things that I haven't encountered before. Many products of our company are stranger to us. Furthermore, I have broadened my horizons.
Secondly, the internship rightly provides me with a good chance to train my ability of communication and improve the spirit of teamwork. There are about ten employees in all. I didn't get acquainted with any of the other four, but in the first week, we got familiar with each other and shared information with each other. Also, when I encounter a difficult case, I'll also turn to the senior members of this department for help and they are always ready to help. Harmonious interpersonal relationship, right? Yes,a good relationship with our colleagues is priceless treasure to us as well as a strong sense of teamwork.
Thirdly, English is just a tool for communication. Therefore, as an English major student, we can't be limited to the study of the language but involve ourselves with knowledge of other areas. In the first few days, I always felt frustrated because there were so many new terms that I couldn't digest thoroughly. Although I can do very well in English reading, there are much desired for me to understand the situations provided by customers. However, practice makes perfect. With almost one-month practice, I now manage to handle the cases well. Knowledge, like the sea, is boundless; only through hard study can one reach the destination. It is completely right.
IV. Problems and Solutions :
The first one is related with the foreign trade terms. Such as quotation, ordering, terms of payments, out-factory preparation and payment. They are the most complicated and difficult issues. Because my major is not business English, I did not know the jargon and the professional name of our products at the beginning. I would read some books about International Trade to learn them by myself. And sometimes, I would ask others to e_plain them for me. The best solutions will be taken down into my note book. I know it does need some time to e_perience in handling such cases.
The second, my working attitude is not good enough. At first, I did not realize the seriousness of working. But I tried to correct my thoughts and focused myself on my work. But the members there did offer great help and teach me a lot of things.
The third, being shy is always my weakness. In fact, when I am with my friend, I am talkative. But during my work there, at first, I get nervous with the strangers.
The last but not least, my oral English is not good enough and I must practice it again and again to improve it. When I was talking with the foreigners I found that sometimes it was very hard to understand what they are talking about, not because of sick listening comprehension, but their accents, which really bothered me a lot. What we learned in the class is Standard English, so it is easy for us to understand each other. There are some customers’ pronunciation I cannot understand. One time, a client called me on Skype, so I found that he spoke very fast and I just can catch "Hello!" Then I could not understand any word and I immediately told him I do not understand what he said, and then he typed while I speak. So I'll work hard to get a good command of oral English and listen to the pronunciation from different countries frequently. Thus I'll have a more fluent communication with my clients. Actually, I've been taken action right away. I try my best to make friends and chat with them from different countries. I'll work even harder.
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